Multi-Property Sales Officer

Overview

The Multi-Property Sales Officer needs to drive sales and revenue growth across multiple properties within our portfolio. This role involves identifying new business opportunities, managing key accounts, and working closely with both internal teams and clients to ensure the successful promotion of services and offerings across a variety of properties. The ideal candidate will have a background in sales within the hospitality industry, with a strong focus on building relationships, maximizing occupancy, and ensuring customer satisfaction

KEY ACCOUNTABILITIES & ACTIVITIES

Sales and Business Development
• Generate new business and identify revenue-generating opportunities across multiple properties, including hotels,
resorts, or other types of accommodations.
• Build and maintain relationships with corporate clients, travel agencies, group planners, and other key accounts to
drive bookings and maximize revenue.
• Develop targeted sales strategies for different market segments (corporate, leisure, events, etc.) to increase bookings
for each property.
• Actively prospect and follow up on leads to convert them into long-term business relationships.
• Meet or exceed monthly and annual sales targets, tracking performance and adjusting strategies as needed.

Account Management
• Manage key accounts for multiple properties, ensuring strong relationships and consistent business growth.
• Work with clients to understand their needs, offering tailored solutions that match each property’s strengths and
amenities.
• Coordinate with other departments (e.g., operations, marketing) to ensure client expectations are met and exceed
service levels.
• Negotiate and finalize contracts with clients, ensuring the best possible terms for both the client and the properties.
Cross-Property Collaboration
• Work closely with sales and marketing teams at each property to ensure consistency in messaging, promotions, and
pricing.
• Coordinate sales efforts between properties, ensuring that each property’s strengths and offerings are maximized to
meet the diverse needs of clients.
• Share best practices, successful strategies, and key learnings across properties to ensure continued success.

Event and Group Sales
• Identify and pursue group and event sales opportunities, including meetings, conferences, weddings, and corporate
events, across multiple properties.
• Coordinate with event planners, catering, and other internal teams to ensure seamless event execution.
• Manage all aspects of event sales, from initial inquiry through to post-event follow-up, ensuring the highest level of client satisfaction.

Market Research & Analysis
• Conduct research on competitors, market trends, and customers’ needs to identify new opportunities and adapt
sales strategies accordingly.
• Monitor sales performance for each property, analyzing data to ensure the most effective sales strategies are in
place.
• Report regularly to senior management on sales activities, revenue forecasts, and performance metrics.

Experiences & Qualifications

• Bachelor’s degree in business, Hospitality Management, Marketing, or a related field.
• 1-3 years of sales experience in the luxury hospitality, with exposure to managing multiple properties or locations.
• Experience in group, corporate, and leisure sales is highly desirable.